Frequently asked questions

You can book your stay directly from our website in the “Book Now” section.
Fill out the reservation form and you will receive a confirmation by email.

Check-in is from 3:00 p.m. to 7:00 p.m., and check-out is by 10:00 a.m. If you have special needs, please contact us in advance and we will do our best to accommodate your requests.

Currently, we do not accept pets inside the MONS Chalet to ensure maximum comfort and hygiene for all our guests.

Yes, free Wi-Fi is available throughout the facility.

Yes, we offer private uncovered parking for one parking space, which cannot be used during the winter period.
Free parking is available in the yard adjacent to the facility.

We offer a range of services for children, including a play mat, books, wooden toys, stationery and stationery products.
Upon request: a camp bed/box with mattress, changing table and high chair.

Yes, we provide all the bedding and towels you need for your stay.
In addition, each guest receives a full bathroom welcome kit.

Yes, the area offers a wide range of recreational activities, including hiking, trekking, golf, visits to local museums, and more.
See the “Nearby” section of our website for more details.

You can request additional services when booking or by contacting us directly before your arrival.
We will do our best to meet your needs.

See the “Contact Us” section on our website for all information on how to reach us by car, train or plane.
Use GPS coordinates 46°05’29.8 “N 11°36’00.0 “E for greater accuracy.

Click here for the exact location.

Cancellation policies vary depending on the rate you choose.
We recommend that you read the cancellation terms carefully during the booking process or contact us for further details.